Skip to content
ComingThe Ptolemy client portal: your map, reports, schedule and spending in one place.Portal coming:See what’s insideClient sign-in
Ptolemy(239) 467-0142Request the free master planFree master plan
Tier 1 · Monitor

The floor. If you do nothing else, do this.

Monitor is the minimum every community should have: a visual inspection of your palms and trees by trained eyes, 4 times a year for communities and 6 for homes, looking for threats and issues, and early flags before a problem becomes a loss. It is the floor that catches a problem while it can still be managed.

A stand of Sabal palms, the default for Monitor care
Two of our team reading the canopy of a date palm during an inspection

What Monitor looks like

Trained eyes on every palm and tree, every quarter.

Someone is looking after your palms and trees. Every visit is a visual inspection for threats and issues, with photos taken where they help. When something shows up, we call for lab testing or a mitigation response, and anything worth watching goes on the watchlist.

Why monitoring is the floor, not the budget option

Most communities run on the do-nothing default: no one is watching the palms until one is clearly failing, and by then the correctable window has often closed. Monitoring replaces that. You cannot manage what no one is watching, so trained eyes on the canopy every quarter is the floor of proactive care. It is also the layer that tells us when a palm needs to move up a tier, and when it does not.

Who it is for

The default for resilient palms like Sabal, and for any community with nothing in place today. A high-value Sabal in a signature spot can be elevated to Advanced, but Monitor is where every palm and every property should at least start.

What is included
✓ A visual by trained eyes every visit: the Whole Palm Visual (trunk, base and canopy), or the Canopy Visual at a lower price for commercial and HOA properties. Homes always get the Whole Palm Visual.
✓ A visual check of every palm and tree for threats and issues
✓ Early flags before a problem becomes a loss
✓ The data that tells us when to act, and a watchlist for palms to keep an eye on
Cadence: 4 times a year for commercial and HOA. 6 times a year for residential.
What monitoring is for
The point of monitoring is that somebody is looking after your palms and trees. Monitor is a visual inspection, not a grade. When a threat appears, we tell you, and we say when lab testing or a mitigation response is needed.

The next step

Start with the free master plan.

Our trained field team maps and inspects every palm and tree, and every palm starts on Monitor. An ISA Certified Arborist reviews the findings and writes one plan for 10 years.

Request the free master plan